Payment

Payment

Select question below:

What is Recommended Retail price (RRP)?

The recommended retail price or RRP of a product is the price at which the manufacturer recommends that the retailer sell the product (also known as manufacturer's suggested retail price or list price). The intention is to help standardize prices among locations and enable the consumer to better assess any sales and offers available as well as the underlying quality of the product at hand.  

 

At Label Wines this means that the RRP of each product can be used as an indicator of the underlying quality of the wine, while also pointing towards the savings obtained by ordering the wine through our website. All RRPs are based on the publicly available prices provided by each winery, adjusted for all taxes and duties applicable in each delivery country.  

 

Source: Wikipedia

How can I pay for my purchase?

At this point we are happy to offer our customers the convenience of four different types of payment methods; Visa / Mastercard directly on webpage, Payment via PayPal, Account Transfer to DnB (Norway) and Account Transfer to Westpac (Australia). More information on each of the payment methods below. All products are priced in our selected local currency depending on your country of delivery. This is also the currency in which the payment will be requested.
 
Please
contact us should you have any questions related to payment methods or currencies.

Visa/Mastercard /BankAxept

The Label Wines website now accepts credit card payments (Visa and Mastercard) directly on our webshop (powered by PayPal). Paying by credit card is actually the safest way to make a purchase online. By checking your monthly statements and reporting any anomalies, you cannot be held liable for any fraudulent transactions and you are also covered should you not receive goods you have paid for. This payment solution is also used to process payments for all subscription packages.

PayPal

If you have a PayPal account, or prefer to use the credit card solution on the PayPal website, you are also able to access this from our webshop. PayPal is the world's leading digital payments company with over 4.9 billion payments processed in 2015. The Label Wines PayPal system is set up through PayPal Australia, which has over 5.5 million active customer accounts and is the preferred payment partner for more than 110,000 Australian merchants. To read more about PayPal, please click here

Account Transfer (DnB)

At this point we are also happy to offer customers the option of making payments through a direct account transfer to our Norwegian bank account in DnB (available in NOK or EUR). If you select this option during the check-out process, the account details will be stated in your Order Confirmation, and you will receive a payment reminder at a later stage. The details can also be found below. When selecting to use this option, you can either use your internet bank to make the transfer, or you can make a deposit into the account in any other available way, like visiting you bank or using telephone banking. Please remember to quote your order number when making the payment. Also note that the goods will under no circumstance be delivered before a payment has been confirmed into the account, regardless of the due date stated in the order.

Account Name:                      Alici Pty Ltd
Account Number (NOK):      1503.16.56467     IBAN:  NO26 1503 1656 467
Account Number (EUR):       1250.61.47091     IBAN:  NO86 1250 6147 091

Account Transfer (Westpac)

We are also happy to offer customers the option of making payments through a direct account transfer to our Australian bank account in Westpac. If you select this option during the check-out process, the account details will be stated in your Order Confirmation. The details can also be found below. When selecting to use this option, you can either use your internet bank to make the transfer, or you can make a deposit into the account in any other available way, like visiting you bank or using telephone banking. Please remember to quote your order number when making the payment. Please also note that the customer will be responsible for all transfer costs and currency exchange losses occuring during this process. If you want to make a transfer directly in AUD, please contact us for an accurate rate and amount before proceeding with the payment. Also note that the goods will in no circumstance be delivered before a payment has been confirmed into the account, regardless of the due date stated in the order.

Account Name:                       Alici Pty Ltd
BSB:                                       32051
Account Number (AUD):       410719
Swift Number:                        WPACAU2S

When will I have to pay?

When paying with credit card, the payment will be charged to your credit card account immediately upon confirmation from PayPal. The charged amount will be instantly refunded should the shipment of the wine be cancelled due to reasons under Label Wines' control.
 
When using the Account Transfer option, you will have 7 days to make the transfer, unless the scheduled delivery date is prior to this due date. If so, then the due date will be 2 days prior to the delivery date.
 
Please note that the goods will under no circumstance be delivered before a payment has been confirmed into the account.

For payment timing related to our Wine Club Subscription Packages, please see separate section here

What does the payment include?

The payment as quoted in the check-out process will have different inclusions depending on your delivery country. For customers in Norway, the prices include all taxes, duties and customs payments related to the wines in the case of private imports. In the event that you should be charged for any such items directly, Label Wines will unconditionally refund these charges with immediate effect against proper documentation (original receipt and customs pages). For customers in the EU, the prices are inclusive of all costs into the EU, however, the customer must themselves ensure that any inter EU customs are paid on the wines in accordance with local rules. Label Wines will not assume any responsibility for EU customers failing to pay such costs.

A  payment at Label Wines also includes all freight and delivery charges both abroad and in the country of delivery. The included rates are detailed in the “Shipping Method” section of the check out process.

Please refer to our Terms and Conditions including our Corporate Policies for further information.

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